Privacy Policy

Last updated: December 18, 2025

1. Introduction

WifiFee ("we," "our," or "us") operates the wifi-fee.com website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

For Venue Operators (Account Holders)

  • Account information: name, email address, business name
  • Payment information: processed securely through Stripe Connect
  • Network configuration: Omada controller connection details
  • Usage data: session logs, revenue reports

For WiFi Guests

  • Device MAC address (required for WiFi authentication)
  • Payment information (processed by Stripe, not stored by us)
  • Session duration and timing
  • IP address (temporarily, for service delivery)

3. How We Use Your Information

  • To provide WiFi authentication and access control
  • To process payments through Stripe
  • To communicate with venue operators about their account
  • To improve our services and troubleshoot issues
  • To comply with legal obligations

4. Data Sharing

We share data only as necessary to provide our services:

  • Stripe: Payment processing (governed by Stripe's privacy policy)
  • Venue Operators: Session data for guests using their network
  • Legal Requirements: When required by law or legal process

We do not sell your personal information to third parties.

5. Data Retention

  • Account data: Retained while your account is active
  • Guest session data: Retained for 90 days for troubleshooting and billing purposes
  • Payment records: Retained as required by financial regulations

6. Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Encrypted storage of sensitive credentials
  • Secure payment processing via Stripe
  • Regular security reviews

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data

To exercise these rights, contact us at [email protected].

8. Cookies

We use essential cookies required for the service to function (session management, authentication). We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify account holders of significant changes via email. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

[email protected]